we hope you love EACH AND EVERY ONE OF YOUR AUDACIALDN ITEMS, HOWEVER SHOULD YOU HAVE DOUBTS, WE have a returns policy in place if you are not 100% happy with your purchase.
WE WOULD BE MORE THAN HAPPY TO provide a full refund or exchange for all full price items that adhere to the below conditions:
items must be returned within 7 days of receiving your order
Item(s) must be unworn, and returned in a re-saleable condition
All original tags must remain attached
Complete the below refund request including your original order numer
ALL RETURNS AND EXCHANGES SHOULD BE SENT TO OUR SHOREDITCH STUDIO:
FLAT 27, BATEMAN’S ROW, LONDON, EC2A 3hh
we aim to process exchange requests within 2 business days, conditional on the above.
refunds will be processed within 5 business days and funds will be returned to the same payment method used for the original transaction, conditional on the above.
audacialdn does not cover any postage costs associated with returns, all costs associated with returning items to us are at the responsibility of the customer. The shipping method in which you decide to return the item is completely up to you, however audacialdn cannot be held liable for any undelivered or lost packages so we advise using a service that includes tracking! please make a note of your tracking number to make sure the return package has arrived to us safely.
please note that we do not offer refunds or exchanges on sale items.